We want you to be happy with your purchase from Tashopi! We understand that there are risks and uncertainties involved in shopping online, so we will be gladly accept refunds and exchanges on our products.
- All the products offered on our shop are subject to the exchange and refund policy according to the terms and conditions stipulated on this page.
- Returns or exchanges can be made if the product is in its original condition when purchased and packed in its original packaging.
- Return within three (3) days and replacement within seven (7) days from the date of purchase.
- Please contact us via the Contact Us page or via our phone numbers to request a return or exchange.
- Please take a picture and send the product with the city, address and order number specified so that it can be replaced by another product in case the product is corrupt or has a certain defect, or it is not used in accordance with the agreement.
- The amount is returned to the customer in full if the product he received is completely different from the product presented on our website.
- We are not responsible for expectations of customer use of the products, which we did not mention on the product page on our website.
- You may use any shipping method you like as long a tracking number can be provided.
- Carefully package the items in the original shipping box or any suitable shipping carton.
- Make sure you include your name and order number so that we know who it's from!
- Returns and exchanges are only accepted within 7 days of purchase.
You should always contact us before sending any items for returns.